Switching from SASSA Gold Card to Other Banks – Offline Guide

In the past few months, we’ve noticed a rise in SASSA beneficiaries joining private banks as their payment method to collect grants.

It comes as no surprise as it seems SASSA will discontinue the use of the current gold card due to issues faced in the past.

We’ve asked our friend to change their current SASSA Child Grant payment method to another bank at the branch so that we can capture the process.

So here’s how it works.

Starting the Process at the SASSA Branch

Most people will obviously start here, to get more information on what’s needed to change their grant payment method from the SASSA gold card to another bank.

Here’s how the process is summarized:

  1. Visit the SASSA branch and get the payment method switched to bank form (Sassa Annexure C).
  2. Take the form to your preferred bank to complete and get stamped.
  3. Take the bank-completed form back to the SASSA branch to finalize the change request.
  4. When you’re done, the next payment will be paid into your new banking account information.

Starting the Process at the Bank

This is the less tedious and quicker process to update your grant payment method to a personal banking account.

  1. Go to the bank and inform the consultant you want to switch your grant payments to their account.
  2. They’re going to give you a letter (Proof of banking) that you can take to the SASSA branch to complete the switch.
  3. The SASSA consultant should be able to complete the switch with the letter from the bank without the need for the back and forth.
  4. And that’s it, you’ll get the next grant payments into your personal bank account.

For both processes, at the branch, you’ll need to use their biometric fingerprint to confirm the change request.

Frequently Asked Questions & Answers

How do I update my banking details with SASSA?

A: To update your banking details, you need to visit your nearest SASSA office with your ID and bank account information. Alternatively, if available, you can use the official SASSA website or mobile app to submit your updated banking details securely.

Q: What documents do I need to provide to update my banking details?

A: You will need to provide a valid form of identification (such as an ID card or passport) and proof of bank account ownership, such as a bank statement or letter from the bank.

Is it possible to receive SASSA payments into a joint bank account?

A: Yes, you can receive payments into a joint account. However, you must ensure that your name is listed on the account and provide the necessary documentation proving joint ownership.

How long does it take for the banking details update to be processed by SASSA?

A: The processing time may vary. Typically, it can take a few days to a couple of weeks. It’s advisable to update your details well in advance to avoid any delays in receiving your payments.

Can I change my banking details online?

A: Depending on SASSA’s current system capabilities, you may be able to update your banking details online via their official website or mobile application. It’s best to check the latest information on their official platforms.

What should I do if I don’t have a bank account?

A: If you don’t have a bank account, you can open one at any registered bank. Alternatively, you may be eligible to receive payments through other approved methods, such as cash pay points. Contact SASSA for more information on alternative payment methods.

Will changing my banking details affect my payment date?

A: Changing your banking details should not affect your payment date, but it’s important to update your details well in advance to avoid any disruptions in receiving your benefits.

Who can I contact for help with updating my banking details?

A: For assistance, you can contact SASSA directly through their customer service hotline, visit a local SASSA office, or seek help on their official website.

Remember, these FAQs are general guidelines and the process may vary. It’s always best to contact SASSA directly or visit their official website for the most accurate and up-to-date information.

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