Earlier this year, SASSA introduced the biometric ID verification process to try to combat fraud within the R370 SRD grant.
But it’s still a bit unclear to many SRD beneficiaries how to initialize the SASSA ID verification process and this guide is aimed to assist you today.
You only need to verify your ID if, when checking the SASSA status, you get the ‘identity verification requested’ or ‘referred’ message, this means some of your information does not match.
Let’s get started.
Understanding the Importance of SASSA ID Verification
ID verification is essential to confirm that the applicant is who they claim to be, thereby preventing fraud and ensuring that assistance is provided to those who genuinely need it.
SASSA utilizes various methods to verify applicants’ identities, including biometric verification and cross-referencing information with other government databases.
Who Needs to Perform ID Verification?
As indicated, the objective of this verification process to enhance security and to curb the risk of the R370 SRD grant fraud.
You’ll be required to perform the ID biometric verification if:
- You want to update your grant cellphone number.
- Your grant application has been flagged as a possible victim or perpetrator of identity theft.
Check ID Verification Status
Enter your ID number below to check your SRD ID Verification status, if you’re getting “no identification verification required”, you’re good, otherwise you’ll need to initiate the biometric verification process.
Steps to Request SRD ID Verification
By default, SASSA will automatically send you a biometric verification link if your grant application is flagged as at risk.
SASSA doesn’t have a simpler process to request ID verification, so if you’re still required to verify, yet have no link, you might want to visit your nearest SASSA branch for assistance.
You’ll need to bring along the following documents with:
- South African ID or valid passport
- Proof of residence
- Any other documents specified in the notification
You can try to contact their call centre or send an email but that’s just going to delay things, the best option is to go to the branch and get assisted instantly.
You’ll receive a unique link via SMS to open on your phone so that you take a selfie to facial recognition.
How to Fix the ID Verification Status
We have put together a complete guide that’ll walk you through step by step, the process of fixing the ID verification status.
As indicated, you’ll be required to perform a biometric verification at the SASSA participating branches and that’ll initiate the request to resolve your R370 grant application issues.
How Long Does The ID Verification Take?
According to various reports, it can take months for the verification process to complete. And the outcome might be positive or still return with more issues.
It’s been one of the major challenges for many beneficiaries to access their funds, but also most important for SASSA to improve their systems securities.
However once your verification is successful, SASSA will pay for the months you’ve missed due to the verification process taking place.
Common Causes Of The Status
- Incorrect Personal Details: If your application is declined due to incorrect name or surname information, you can update your details by visiting https://srd.sassa.gov.za/said and providing the correct information.
- Identity Theft Concerns: If you suspect that someone is using your ID number to apply for the SRD grant, immediately contact the SASSA hotline at 0800 60 10 11 to report the issue and request assistance.
Tips for a Smooth Verification Process
- Ensure Consistency: All personal information provided should match exactly with your official documents.
- Stay Informed: Regularly check your application status and promptly respond to any requests from SASSA for additional information or verification.
- Protect Your Personal Information: Be cautious of sharing your ID number and personal details to prevent identity theft.
Conclusion
By following these steps and ensuring that all your information is accurate, you can facilitate a smooth ID verification process for your SRD grant application. Remember, the verification process is in place to protect you and ensure that assistance reaches those who need it most.
