How to Find SASSA Reference Number for Quick Assistance

The SASSA reference number is a unique number assigned to your grant account to help SASSA track and manage the application or disbursement process.

In SASSA terms, that reference number refers to the Application ID for your grant. It’s an important number for both you, the beneficiary, and SASSA, the agency, to ensure they assist the correct grant account owner.

So there are multiple ways you can get your SASSA reference number, in case you’ve lost it since you received it in your initial grant application.

Get Reference Number Online

Follow these steps to get your reference number online.

  1. The easiest way of getting your SRD grant reference number is by checking your application status.
  2. Visit the official SASSA website and enter your ID + Cellphone number to retrieve application status details
  3. In the outcome response, the first record will contain your Application ID or reference number
  4. You can then save this number in your phone or somewhere safe to remember

Get the SASSA Reference Number On WhatsApp

Follow these simple steps to find your SRD grant reference number via WhatsApp:

  • Send a message ‘SASSA’ to 082 046 8553 on WhatsApp
  • Reply to the prompt with ‘status’ and followed by ‘yes’. 
  • Then follow the rest of the WhatsApp prompt, and you will receive your reference number in response to your grant status for the month.

Get a Reference Number Via USSD 

Follow these simple steps to find the application ID number for your R350 SRD grant:

  • On your phone, use the USSD service and dial *120*3210#
  • Authenticate with your ID and Cellphone numbers
  • Then follow the prompts further to receive your reference number with the status of your application.

SASSA Reference FAQs

1. Where can I find my SASSA reference number?

Your reference number might be on your SASSA card, in SMS notifications or letters from SASSA, or provided when you initially applied for the grant.

3. I lost my reference number. How can I retrieve it?

You can visit a local SASSA office or contact the SASSA helpline for assistance. Always have your identification documents ready.

4. Why is my reference number important?

It helps SASSA track your application and grant disbursement. It can also be essential for any inquiries or changes related to your grant.

5. Can someone misuse my SASSA reference number?

While the reference number alone might not lead to direct fraud, it’s essential always to keep personal details confidential to prevent potential misuse.

Remember always to keep personal information confidential and avoid sharing it with unauthorized individuals.

If you’re in doubt about the legitimacy of a request for your SASSA reference number or other personal details, it’s best to contact SASSA directly through their official channels.

6. I received an SMS about my grant with a reference number, but I didn’t apply. What should I do?

It’s essential to report such messages to SASSA immediately. It could be a mistake, or someone might have used your details fraudulently.

7. Can I check the status of my application using my reference number?

Yes, your reference number can be used to track the status of your application. You can do this at a SASSA office, via the helpline, or potentially through SASSA’s online services, if available.

8. Can I change the bank account where my grant is deposited using my reference number?

Your reference number might be needed to identify your grant account, but changing banking details usually requires more verification and documentation. Contact SASSA for detailed procedures.

9. Why does my reference number not work when I try to check my grant status?

It could be due to various reasons, including entering the number incorrectly, system downtime, or the application not being processed yet. Always double-check the number and, if the issue persists, contact SASSA for clarification.

10. How long is a SASSA reference number valid?

As long as your grant is active or your application is in the system, your reference number should remain valid. However, specific details might vary, so it’s best to check with SASSA.

Please note that these FAQs are general and based on common questions we receive about reference numbers.

Always refer to official SASSA communication or visit their official website for the most accurate and up-to-date information.

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